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Faq's
   
What forms of payment do you accept?
How safe is it for me to send money through Global Express Payments?
Where is your service available?
When I use my credit card, will Global Express Payments charge me a cash advance fee?
In what form of payment will my recepient receive their money?
Can I change or delete my scheduled payments at any given time?
Who can I contact if there is a problem with my transaction?
Why is my transaction non-refundable?
I do not have a credit card, debit card or paypal account. Can I still send money through gxpayments.com?
What is the exchange rate used to transfer funds through gxpayments.com?
 


What forms of payment do you accept?
We accept visa, mastercard and Amex for payment


How safe is it for me to send money through Global Express Payments?
Our website is secured by high grade SSL encryption ensuring your information is kept private


Where is your service available?
Our service is available within USA and Canada.


When I use my credit card, will Global Express Payments charge me a cash advance fee?
No only the transfer fee based on the amount being sent will be assessed



In what form of payment will my recepient receive their money?
 
Bank Deposit or MPESA

Can I change or delete my scheduled payments at any given time?
Yes. You must call our toll free number (1800-790-0941) to cancel scheduled payments.


Who can I contact if there is a problem with my transaction?
  
Call our toll free number 800-790-0941 or send an email to support@gxpayments.com


Why is my transaction non-refundable?
Because once funds have been picked up by your recipient the contract between us is deemed honored.



I do not have a credit card, debit card or paypal account. Can I still send money through gxpayments.com?
Yes you can. You can deposit funds directly in to our Bank Of America Account from any Bank of America branch within the United States. For details Call us at toll free 1800-790-0941



What is the exchange rate used to transfer funds through gxpayments.com?
Current market rate. We update our exchange rate calculator daily based on the current market rates


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